| Hey Betsy, I have a bunch of questions for you based on this week's show:
1: Does the fee hold affect all sellers or just stores? If it affects all sellers, why in the world would Uncle Joe, who only wants to sell one baseball card - ever - bother to sell it through eBay? What a hassle! And what about occasional sellers like myself who use the paypal payment to buy the shipping immediately through paypal?
2: What exactly is the point of buyer feedback - for the seller? Does it serve any actionable purpose for the seller? Can you refuse to sell to buyer's with low/ish feedback? Or, does it only exist for internal eBay purposes such as suspending accounts? Can you not complain about buyers directly to eBay?
3: Can you reply to your own feedback, and if not, you should be able to. That would be a better solution, I think.
4: I think negative feedback for sellers should be more involved requiring choosing options for the type of negative comment you need to make (like a list of options: shipping issues, misrepresentation of goods, damages, buyer's remorse - haha), and a place for the sellers rebuttal or comments on resolution. This would be far more informative to the buyer, ultimately, cut down on jerk feedback and protect the seller.
Thanks for this podcast. I love it! I was thinking of you this week when I sold an item from Canada, chose Buy It Now and 3-Day auction, on your advice, and answered craploads of questions about shipping prices only to see no one buy it. I was attempting to be kind and only charge exact shipping but that's not automated for Canadian sellers. Anyway, I relisted later that day and just charged a flat rate for shipping, knowing about half of potential buyers would be paying $5+ too much for shipping and sold the bloody item in less than an hour! I've learned my lesson! BTW, the item was an unused, NIB digital baby monitor. The biggest auction payout I've ever had. I immediately dumped 3/4 of the money into my bank to pay for groceries and bought a pretty baby carrier with the rest!
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