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| A suggestion for Ebay customer service...
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Added on 08/07/07 by Betsy
I don't function in a normal, social, human environment.
After years of hovering over a keyboard late at night singing the
praises of whatever item I found by the side of the road that day the
last thing I want to deal with is a bitchy grumpasaurus customer.
Email tends to bring out the worst in people, or it could be that other
anti-social crumudgeon types like myself prefer to shop without social
interaction so the grumpy asshole quotient is higher.
I got accused of selling a fake bag this week.
What made me really frustrated about the whole deal was that she never
contacted me to express her suspicion and request a return. She didn't
even email me and threaten me with a negative.
She just left me a neutral and said she bought the bag under the assumption it was real and it was not.
I emailed and emailed and she totally blew me off.
The bag was real, but the serial numbers of Kate Spades are easy to miss- still she could have emailed me back.
Now the worst...
My sister and I started a business selling a local company's catalog
returns/store displays etc- they only have one outlet so it is a good
situation for us.
A customer got her item from us, and wasn't happy.
Did she contact us and ask for a return?
Did she email a. . . (read post) |
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| The Queen VS The Purse Nazi/Boss Hog Tag Team
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Added on 02/26/07 by Betsy
Last month I told you guys about my awesome and totally unnovel idea of selling outlet deals on Ebay with my sister/apprentice.
We decided the first order of business was to go to the Coach, Dooney, and Kate Spade outlets and see what was out there and if the stuff was cheap enough to make out flipping it.
Our plan was to lull the babies into a carb induced mellow with a case of goldfish crackers.
Unfortunately, our outlet is outdoors, totally stupid in Chicago. We were prepared though - thick coats, baby snowsuits, blankets, double stroller, plus single stroller, diaper bags, pallet of Pepperidge Farm crackers and we were ready to rock.
First we went to Coach Outlet.
We went through the clearance shelves and looked at every single purse.
Soon we realized there was no way to remember the name of every style and how much it was so I had the brilliant idea of text messaging myself the names, prices and discount of the items that seemed good.
Next we schluffed over to Dooney.
That's when we met her . . . The purse Nazi.
She runs the Dooney outlet like a 7-11 next door to a Junior High.
Grumpy and bitchy- acted like she was doing us the biggest favor in the world by doing a price check and staring at us the whole time.
We just ignored her and did the same thing as we did at Coach-. . . (read post) |
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| My Red Paperclip
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Added on 01/10/07 by Betsy
So this is my newest idea . . .
I go to the outlet and buy one Kate Spade/Dooney/Coach bag/wallet dealie for say $90 sell it for say $130.
I then take this $130 and return to the outlets, buy 2 $65 purses and sell those for say $100 each.
My new experiment is call Michiganavebags and I am going to join forces with my sister/apprentice Vicky.
It should work out since our children take turns being ill.
So Wednesday I can go to the post office because Vicky is being puked on. Then Thursday she can run to the outlet while I stay home being pooped on.
Tell me this is not a million dollar idea.
I need $7000 to remodel a rotten bathroom and this way it should just cost me $90.
(read post) |
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| How to Avoid Selling Fake Purses
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Added on 11/04/06 by Betsy
You will know from previous posts that I always advocate to sell what you know.
This is especially true for designer purses.
There is a resurgence of label obsession going on currently.
The trick is to avoid selling knock offs- if you think you can pull this off not only is that a criminal thought you most likely will not get away with it.
Ebay will pull your auction which means end it and they won't refund your insertion fee.
Both manufacturers and other sellers patrol the Ebay pages looking for fakes so don't even bother.
This is what I have learned about selling different brands.
#1 Outlets- A lot of Ebay sellers who exclusively sell one brand like Coach are just going to a Coach outlet store and buying the sale or clearance stuff- often to prove authenticity they include the sales receipt and the box in the pic. Outlet boxes are red- retail boxes are brown.
I have asked at the Outlet and I have been told by management that outlet purses are quality wise equivalent to regular retail bags.
However that said all outlet bags are marked with a stamped O or X or other letter on or near the Coach creed and serial number.
Also years ago I bought such a bag at a resale shop and called a Coach store to ask about the mark- they told me that the Coach factory has opened it's warehouse from time. . . (read post) |
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